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GUIDE

Manage rooms and stays

Review enquiries, assign rooms and block dates.

Last reviewed:

In this guide

Open an enquiry or booking

  1. Open “Rooms” and search for the guest or select dates in the calendar.
  2. Open the record and check arrival, departure, guests and message.
  3. Check available rooms and assign a specific room if needed.
  4. Use the appropriate action, such as sending an individual offer, saving a note or declining an enquiry.
  5. Check the history and message delivery.

Use “Add booking / enquiry” to create a new record. Sending an offer does not confirm a booking; check its status.

Block a room temporarily

Select “Add block”, enter the room and dates, and add a reason. Check the block in the calendar afterwards.

Room information on your website

Maintain rooms and settings in the rooms section. Use “Update website” when these changes should appear online, then check completion.