Your Google reviews at a glance

Your guests are talking about your restaurant. Keep the full picture in view.

Read Google reviews for your connected location and reply directly in benvido. Your review link and QR code make it easy for guests to share their experience.

Book a demo ↗Learn more

The review inbox requires a connected Google Business Profile and Google integration.

Illustrative scene: A restaurant owner and colleague discuss guest feedback at a laptop
Good hospitality does not end when guests leave.↓
Read Google reviewsReply personallyYou stay in control of approval

Understand Google feedback. Respond to guests.

Read reviews, find unanswered feedback and write your replies: manage feedback for your Google location in one place.

01

See feedback together.

View reviews for your connected Google location and filter by answered or unanswered feedback.

02

Invite guests to leave feedback.

Save your public review link, download its QR code and optionally display the link on your website.

03

Keep your own voice.

Write and edit your own replies. As an owner or manager, publish them on Google after your explicit approval.

How it works

Read. Understand. Reply personally.

Whether guests praise the service or comment on waiting times, respond personally to their feedback. You choose the wording and approve each publication.

  1. 01

    Open the review.

    Connect your Google location and open the review inbox to see ratings, review text and existing replies.

  2. 02

    Make the reply fit.

    Write a reply or edit your existing reply. Check the text and approve its publication directly on Google.

Your Google connection must have access to the selected business location. Owners and managers can publish replies.

Clear scope

Your Google location. Your replies.

Connect your Google Business Profile to benvido and select your location. The review inbox uses your plan’s Google integration. Manage your public review link in the Reviews section.

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Good to know

Your questions. Clear answers.

Can I use review management now?

Yes. With a connected Google Business Profile and Google integration, you can read and reply to Google reviews.

Which reviews can I manage?

The review inbox displays Google reviews for the connected business location. You can read feedback and edit your replies there.

Will replies be published automatically?

No. You write and check your reply yourself. It is published on Google only after your explicit approval.

What do I need for the review inbox?

You need Google integration, an active Google connection and access to your business location. Publishing replies requires owner or manager permissions in benvido.

Your next step

Give guest feedback a place in your daily routine.

We will show you benvido using the tasks that matter to your business. Together, we will discuss features, setup and your personal offer.

Book a demo ↗