Manage invoices and your subscription
Find invoices, change your payment method and check your subscription status.
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In this guide
Download invoices
- Open your business’s plans section. With an existing subscription, the page is called “Subscription & invoices”.
- Check the subscription status, billing interval and current period.
- Find the invoice in the list and select “PDF”.
Change your payment method
In “Payment method”, select “Change payment method” or “Add payment method”. Complete the secure payment process and check the status afterwards. Never enter card or bank details in the support chat.
A payment has failed
Read the message and update your payment method if necessary. If the invoice offers “Try again”, use it to make another attempt. Contact support if the error persists or the action is unavailable. “Processing” is not a final payment confirmation.
Manage your subscription
Check the term and available actions in the plans section. Standard subscriptions support cancellation at the end of the term and resuming a subscription scheduled to end. Contact benvido for individual agreements.
You can find details of your existing subscription in the app. For a new quote, book a personal demo. Contact the team with questions about a specific invoice or refund.