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TROUBLESHOOTING

Reset your password

Regain access if you have forgotten your password.

Last reviewed:

In this guide

Set a new password

  1. Open Forgot password.
  2. Enter your benvido account’s email address and request a reset link.
  3. Open the email and follow the link.
  4. Set a new password that meets the requirements shown, then sign in again.

Check your spam folder and email address. If the link has expired, request a new one. Use the most recently requested link. If the problem persists, contact benvido.

Do not share your password or reset link with anyone. For troubleshooting, the error message is enough; do not include your login credentials.